Tips and insights for service businesses

If you’re a freelancer or sole trader in the UK, you already know the emotional rollercoaster of getting paid. You deliver amazing work. You send the invoice. Then… you wait....

If you’re a freelancer or sole trader in the UK, you’ve probably heard three little letters that can cause big headaches: GDPR. The General Data Protection Regulation (GDPR) isn’t just for large corporations. If you store client emails, invoices, or any personal data, you need to handle that data correctly—or risk fines and a damaged reputation....

If you’re running your own business in the UK, you know how it feels to wear all the hats at once. You’re the marketer, the accountant, the customer service rep, and the actual service provider....

If you're a freelancer or sole trader in the UK, your time is one of your most valuable resources. Between client work, emails, admin, and trying to grow your business, it's easy to think, "I don't have time to learn a CRM."...

Most CRMs today are packed with features — deal scoring, sales automation, lead segmentation, forecasting dashboards, chatbot integrations, and more. Sounds impressive on paper. But if you’re a sole trader or freelancer in the UK, you probably only need a handful of these features to stay organised and grow your business....

Running a small business in the UK isn’t easy. Whether you're a one-person operation or managing a small team, you're likely wearing a dozen hats — chasing leads, managing clients, sending invoices, and trying to grow sustainably....

For freelancers and sole traders in the UK, follow-ups often make the difference between winning a project and never hearing back. The tricky part? Remembering to follow up with every lead, at the right time, with the right message....

If you're a UK freelancer or sole trader, you probably didn’t get into business to manage spreadsheets, chase late replies, or spend hours trying to stay organised. But you’ve likely figured out that staying on top of leads and follow-ups is what separates busy freelancers from those who struggle month to month....

As a freelancer or sole trader in the UK, finding new clients is always on your mind. Whether you rely on referrals, social media, or search engines, one thing is certain — your time is limited, and you need to make every lead count....

If you’re a freelancer or sole trader in the UK, chances are you didn’t go into business because you love admin. You probably love the work itself — writing, designing, consulting, or building — not fiddling with software, managing spreadsheets, or tracking leads....

If you’re a freelancer or sole trader in the UK, you know the hustle never really stops. One minute you’re deep into client work, the next you’re trying to remember whether you replied to that prospect from three days ago....

If you're a freelancer or sole trader in the UK, you're probably used to doing everything yourself — sales, marketing, client management, admin, the lot. But one thing you can’t afford to overlook is data protection, especially when it comes to managing client information....